Senior Operations & Project Manager - Remote

Overview

Our client, a strategic consulting and operations agency specializing in optimizing coworking spaces, is seeking a Senior Operations & Project Manager to play a key leadership role in managing client projects, providing executive support to the founder, and overseeing account relationships. This position is ideal for a strategic thinker who thrives in a dynamic environment and enjoys balancing high-level initiatives with hands-on execution.

In Short

• Lead and coordinate multiple client projects across various service lines.
• Manage project pipelines, timelines, budgets, and deliverables.
• Develop and optimize Standard Operating Procedures (SOPs) for project execution.
• Monitor project profitability and ensure resource utilization aligns with business goals.
• Provide high-level administrative and operational support to the founder.
• Serve as the primary, client-facing point of contact for key clients.
• Oversee client onboarding, success management, and ongoing engagement.
• Ensure clear communication between internal teams and external clients.
• 3+ years of project management experience in an agency or service-based environment.
• Strong organizational and project management abilities.

Requirements

• 3+ years of project management experience in an agency or service-based environment.
• Previous experience managing multiple priorities, operations, and clients simultaneously.
• Strong organizational and project management abilities, with a focus on execution.
• Extremely detail-oriented, ensuring precision in project execution.
• Fluent in written and verbal communication skills.
• Experience using project management tools (Asana is highly preferred).

Benefits

• Opportunity to join a fast-growing strategic consulting and operations agency.
• Play a key leadership role in managing client projects.
• Work in a dynamic environment with a focus on client success.
• Engage in business development initiatives.
• Contribute to the optimization of operational processes.