Technical Solutions Analyst II - Remote

Overview

The Technical Solutions Analyst II independently engages with Procede customers to identify and analyze areas for process improvement at the customers’ dealerships as it pertains to their business system. This role requires critical thinking to design workflow and technical solutions for customers' operational needs.

In Short

• Provides professional services including data services and API integration consulting.
• Coordinates medium to large-sized projects with complex designs.
• Creates scopes of work for individual projects.
• Organizes and prioritizes project tasks for timely completion.
• Communicates project progress to customers and team members.
• Collaborates with Data Services and Development teams.
• Assesses current processes for bottlenecks and improvement.
• Serves as a technical resource for customer-facing departments.
• Mentors junior team members.
• Available for up to 10% travel.

Requirements

• Proven ability to analyze complex business challenges.
• Knowledge of business operations systems and consulting.
• Intermediate-to-advanced knowledge of SQL Server and Microsoft Office.
• Ability to work independently and prioritize tasks.
• Strong interpersonal skills and team orientation.
• Ability to mentor others.
• Must be available to travel up to 10% of the time.

Benefits

• Medical, Dental and Vision coverage.
• Competitive Compensation.
• Paid Time Off (PTO).
• 14 Paid Holidays.
• Lifestyle & Wellness Reimbursement.
• Retirement Plan with Company Match.
• Work equipment provided.
• Hybrid work schedule.