Customer Service Manager - Snow Grooming North America - Remote

Posted 25 weeks ago

Customer Service

Full Time

UT, USA

Overview

We are seeking a highly skilled manager to lead and drive growth within our Snow Grooming Customer Service division, focusing on parts and service management.

In Short

Oversee the Snow Grooming Customer Service business.
Collaborate with the VPGM and HQ team in Europe.
Develop and manage budgets and forecasts.
Lead planning for investments in parts and services.
Monitor turnover for parts and service.
Develop pricing strategies and manage inventory levels.
Gather market feedback for parts and services.
Plan campaigns to drive awareness and sales.
Support Regional Distribution Centers with customer relations.
Implement and optimize Salesforce CRM.

Requirements

5 years of experience in a parts and service leadership role.
Proven leadership and project management skills.
Strong expertise in budgeting and financial management.
Hands-on experience with CRM and ERP systems.
Experience in product or service campaign planning.

Benefits

Opportunity to lead a talented team.
Impact on operational efficiency and growth.
Work with a world-class team.

Prinoth

Prinoth is a leading company specializing in snow grooming equipment and services, dedicated to enhancing the performance and efficiency of snow management operations. With a strong focus on customer satisfaction, Prinoth offers innovative solutions in parts and service management, ensuring that clients receive top-notch support and expertise. The company fosters a high-performance culture, encouraging collaboration and growth among its professional teams across multiple locations. Prinoth is committed to driving operational excellence and delivering exceptional value to its customers in the snow grooming industry.

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Prinoth

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