Field Service Specialist - Medical Devices - Remote

Overview

As a Field Service Specialist at Prescott's, Inc, you will provide on-site technical support, maintenance, and repairs for anesthesia machines, playing a crucial role in ensuring high-quality service to healthcare professionals.

In Short

• Install, maintain, and repair anesthesia machines at customer sites.
• Conduct preventative maintenance based on manufacturer guidelines.
• Troubleshoot and resolve technical issues in a timely manner.
• Generate new sales opportunities to grow our presence within the territory.
• Build and maintain relationships with clients.
• Maintain accurate records of services performed.
• Job requires 60% travel with overnights.
• Respond to service calls to ensure equipment compliance and functionality.
• Work closely with internal teams for product feedback.
• Utilize manual hand and power tools for repairs.

Requirements

• Experience in field service or technical support.
• Strong interpersonal and customer service skills.
• Ability to troubleshoot and resolve technical issues.
• Sales experience in medical devices is a plus.
• Willingness to travel extensively within the territory.
• Proficient in maintaining accurate service records.
• Knowledge of anesthesia machines is preferred.

Benefits

• Competitive salary and commission structure.
• Health and wellness benefits.
• Opportunities for professional development.
• Supportive work environment focused on innovation.
• Flexible work arrangements.