IT Support Specialist - Remote

Overview

The IT Support Specialist will support and maintain client computer systems, mobile devices, and peripherals, providing both on-site and remote technical assistance.

In Short

• Support and maintain client computer systems and peripherals.
• Provide on-site and remote technical assistance.
• Install, diagnose, repair, and maintain hardware and software.
• Ensure optimal device performance.
• Travel to various client sites across multiple states.
• Strong focus on end-user customer service.
• Communicate effectively with clients and team members.
• Must have a valid driver’s license and reliable transportation.
• Minimum of two years of experience in desktop support.
• General knowledge of desktop architecture and mobile devices.

Requirements

• Minimum of two years of experience in desktop support.
• Experience supporting Windows OS and Microsoft Office.
• Understanding of networking and server topography.
• Effective written and verbal communication skills.
• Reliable transportation for travel to client sites.

Benefits

• Medical, Dental, and Vision Insurance.
• 401k with company match.
• Generous PTO and paid holidays.
• Technology stipend upon hire.
• Casual dress environment.
• Employee Assistance Program.
• Certification and Training Programs.
• Fun remote and in-person events.
• Pet insurance available.