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Ecosystem Success Manager - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

The Ecosystem Success Manager will be responsible for managing relationships with ecosystem projects, ensuring their success within Plume's blockchain platform.

In Short

  • Act as the primary contact for ecosystem projects.
  • Lead onboarding and training for new projects.
  • Monitor account health and drive business results.
  • Collaborate with internal teams for project success.
  • Develop educational resources and conduct training sessions.
  • Maintain accurate records in the CRM.

Requirements

  • 3-5 years in customer success or account management.
  • Strong customer-centric mindset.
  • Experience in the crypto industry.
  • Excellent problem-solving and analytical skills.
  • Strong communication skills.
  • Highly organized and proactive.

Benefits

  • Competitive salary and equity grant.
  • Fully remote work option.
  • Comprehensive medical, dental, and vision benefits.
Plume Network logo

Plume Network

Plume Network is a pioneering blockchain company that has developed the first fully-integrated and modular blockchain optimized for real-world assets (RWAs). Their EVM-compatible blockchain is designed to be fast, efficient, and cost-effective, providing an end-to-end onboarding platform for asset issuers to deploy their RWAs on-chain. With a rapidly expanding ecosystem that includes over 180 RWA companies and 50 technology partners, Plume is at the forefront of tokenizing assets across various sectors, including collectibles, real estate, and finance. The company boasts a talented team of professionals from leading firms in crypto and finance, and is backed by prominent investors, positioning it as a key player in the blockchain space.

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