Support Sales teams in complex enterprise deals with deep technical expertise
Act as a subject matter expert for architecture, integrations, and platform best practices
Deliver tailored product demos, including code-level customization for complex use cases
Support RFI/RFP processes and develop winning technical solution strategies
Build long-term customer relationships and ensure ongoing success with Pimcore
Identify growth and upsell opportunities within existing accounts
Proactively monitor customer satisfaction and mitigate churn risks early
Collaborate with Product, Sales, and Marketing teams to share customer insights

Requirements

Degree in Business, IT, Marketing, or a related field
Experience in Pre-Sales, Technical Consulting, Customer Success, or SaaS/PaaS environments
Solid understanding of software architectures, APIs, integrations, and data modeling
Experience with enterprise platforms such as PIM, DAM, CMS, DXP, or eCommerce systems
Strong communication skills across technical and business stakeholders
Analytical and solution-oriented mindset with a strong customer focus
Fluent in English and German
Willingness to travel occasionally (approx. 5–10%)

Benefits

Make a real impact on a globally leading data & experience platform
Work with a unique and slightly crazy team of Pimconauts
Flexible working hours and full remote or hybrid setup
Dedicated personal & professional development budget
One additional vacation day for every year as a Pimconaut
International environment with daily communication in English
Modern offices in Salzburg and Langenfeld

Pimcore

Pimcore is the world's leading open-core platform for data management and digital experiences, serving over 118,000 companies across 75 countries. With a focus on managing product data, digital assets, and customer experiences, Pimcore operates from its Mission Control Centers in Salzburg and Langenfeld, where its team, known as Pimconauts, explores innovative data and experience solutions. The company emphasizes technical consulting, customer success, and collaboration with sales teams to deliver tailored solutions and ensure long-term customer satisfaction.

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