Principal Professional Services Engineer - Remote

Overview

The Principal Professional Services Engineer at Perforce is responsible for designing and delivering architectural blueprints for clients, both on-premises and in the cloud, while ensuring high levels of customer satisfaction and technical excellence.

In Short

• Design and deliver architectural blueprints for cloud and on-prem deployments.
• Implement standard post-sales packages for new clients.
• Deliver complex multi-month implementations.
• Troubleshoot performance and configuration issues.
• Support sales efforts as a Subject Matter Expert.
• Generate white papers for advanced software solutions.
• Create and enhance training materials.
• Develop scripts leveraging Perforce’s CLI/API.
• Contribute to the strategic direction of the Professional Services organization.
• Up to 10% domestic travel required.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field with 7 years of experience, or a Master's degree with 5 years of experience.
• 3 years of experience with Cloud (AWS/GCP/Azure).
• 7 years of database administration experience.
• 2 years of development experience using Python or similar languages.
• 5 years of scripting experience with any scripting language.
• 5 years of experience in Solution Architecture.
• 2 years of project management experience.
• 2 years of experience drafting white papers.
• 7 years of experience with SQL.
• Remote work with up to 10% domestic travel.

Benefits

• Collaborative work environment.
• Opportunities for professional growth and development.
• Work with leading brands and top professionals.
• Encouragement of creativity and wellness.
• Strong culture of customer service and responsiveness.