Online Exams Invigilator (Proctor) - Remote

Overview

PeopleCert is looking for Online Exams Invigilators (Proctors) responsible for onboarding, monitoring, and closing Online Proctored exams, resolving technical enquiries during the exam process.

In Short

• Invigilate candidates during online examinations.
• Authenticate candidate identities and safeguard exam integrity.
• Handle non-compliance issues according to regulations.
• Implement troubleshooting protocols for technical issues.
• Manage candidate interactions to ensure a positive experience.
• Respond to customer enquiries in line with service standards.
• Collaborate effectively with team members.
• Ensure remote work arrangements meet job requirements.
• Attend training to stay updated on best practices.
• Report issues to supervisors promptly.

Requirements

• Bachelor’s degree in any discipline is an asset.
• Experience in certification or exam fields is advantageous.
• Fluency in English and Spanish (C2 level).
• Advanced computer literacy required.
• Passionate about customer service.
• Excellent communication skills.
• Well organized and able to work in a fast-paced environment.

Benefits

• Monthly performance bonus.
• Dynamic and fun work atmosphere.
• Free certification vouchers for employees.
• Complimentary coffee and tea.
• Learning experience in a global environment.
• Opportunities for personal and professional development.
• 100% virtual hiring process.