Online Exams Invigilator (Proctor) - Remote

Overview

PeopleCert is looking for Online Exams Invigilators (Proctors) who will be responsible for onboarding, monitoring and closing Online Proctored exams through our respective platforms, resolving customers’ technical enquiries during the online exam.

In Short

• Invigilate candidates during online examinations.
• Authenticate candidate’s identity and safeguard exam integrity.
• Handle non-compliance issues according to regulations.
• Implement troubleshooting protocols for technical issues.
• Manage candidate interactions to ensure a positive experience.
• Respond to customer enquiries in line with service standards.
• Work effectively in a team environment.
• Ensure remote work arrangements meet job requirements.
• Attend training to stay updated on best practices.
• Report issues to supervisors promptly.

Requirements

• Bachelor’s degree in any discipline is an asset.
• Experience in certification or training fields is an advantage.
• Excellent knowledge of English and Polish (C2 level).
• Advanced computer literacy required.
• Passionate about customer service.
• Excellent communication skills.
• Well organized and able to work in a fast-paced environment.

Benefits

• Monthly bonus based on performance.
• Work in a dynamic and fun atmosphere.
• Two free certification vouchers per year.
• Complimentary coffee and tea.
• Learning experience in a global environment.
• Opportunities for personal and professional development.
• 100% virtual hiring process.