Bilingual Call Center Underwriter - Commercial Lines - Remote

Overview

The Bilingual Call Center Underwriter will develop and maintain relationships with insureds and agents, providing exceptional concierge service for commercial policy coverage inquiries.

In Short

• Handle incoming calls regarding commercial policy coverage.
• Quote new business and policy coverage.
• Prepare policy change requests and review expirations.
• Cross-sell additional coverages to existing clients.
• Take and report claim information.
• Work effectively as part of a remote team.
• Must be bilingual in English and Spanish.
• Requires active 2-20 General Lines Agent license.
• Offers flexible work environment with remote opportunities.
• Provides comprehensive benefits including medical, dental, and tuition reimbursement.

Requirements

• Associate or bachelor’s degree preferred.
• 2-4 years experience in Personal or Commercial Lines.
• Previous call center experience is a plus.
• Strong communication and technical skills required.
• Ability to work 8am – 5pm ET, M-F.
• Must be licensed to operate in all 50 states.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• 401K Match and Competitive Salaries.
• Work-Life Balance with Personal Days and Paid Holidays.
• Paid Parental Leave and Short/Long-Term Disability.
• Employee Support Programs including Mental Health.
• Tuition Reimbursement and Matching Charitable Gift Program.