Identity and Access Management Analyst - Remote

Overview

Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking Identity and Access Management Analyst for to join our team in the Philippines.

In Short

• Manage user identity lifecycle, including provisioning, deprovisioning, and access modifications.
• Work closely with IT, HR, operations, clients, and application teams to understand access requirements and ensure appropriate access controls.
• Administer and monitor IAM solutions, such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Privileged Access Management (PAM).
• Implement role-based access control (RBAC) and enforce least privilege principles.
• Perform periodic access reviews and audits to ensure compliance with security policies and regulatory requirements.
• Monitor and analyze access logs to detect and respond to potential security threats.
• Investigate and resolve access-related issues, security incidents, and IAM system failures.
• Update and maintain the IAM system based on changes in the organization’s business needs.
• Assist in IAM-related project implementations, system upgrades, and automation initiatives.
• Maintain IAM documentation, including policies, procedures, and guidelines.

Requirements

• Bachelor’s degree in computer science, information security, or a related field (or equivalent work experience).
• Minimum of 2 years of experience in IAM, IT security, or a related field.
• Familiarity with IAM tools such as Microsoft Entra ID (Azure AD), Okta, and OneIdentity.
• Strong understanding of authentication protocols (e.g., SAML, OAuth, OpenID Connect, LDAP).
• Experience with identity governance and role-based access control (RBAC).
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and documentation skills.
• Detail-oriented, flexible, and adaptable to changing needs.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Team player with a positive attitude.

Benefits

• Work from home with the benefits of working for an established organization.
• Exceptional team and tremendous opportunities for growth.
• Positive, encouraging, and performance-driven culture.
• Diverse, equitable, and inclusive company.