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Nordic Speaking Customer Care for IT Support & Cybersecurity Solutions - Remote

Posted 11 weeks ago
Customer Service
Full Time
Greece

Overview

An exciting entry-level opportunity for Nordic Speaking Customer Care representatives specializing in IT Support & Cybersecurity Solutions in Greece with free relocation.

In Short

  • Provide excellent customer service to Nordic-speaking clients via phone, email, and chat
  • Assist customers with inquiries concerning IT support and cybersecurity products
  • Troubleshoot and resolve technical issues in a timely manner
  • Document customer interactions and maintain accurate records
  • Collaborate with technical teams to facilitate effective solutions
  • Stay informed about the latest cybersecurity threats and IT trends
  • Participate in training sessions to enhance product knowledge and service capabilities

Requirements

  • Fluency in Nordic languages (Swedish, Danish, Norwegian, or Finnish)
  • Passion for technology and customer service
  • Strong communication skills
  • Ability to troubleshoot technical issues
  • Team player with a collaborative mindset

Benefits

  • Free relocation to Greece
  • Comprehensive training programs
  • Opportunity to work in a dynamic team environment
  • Career development opportunities
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Patrique Mercier Recruitment

Patrique Mercier Recruitment is a dynamic recruitment agency that specializes in connecting talented individuals with exciting job opportunities in various sectors. The company is committed to providing exceptional customer service and support, particularly in international settings. With a focus on remote work flexibility, Patrique Mercier Recruitment values fluency in multiple languages, especially German, and seeks to enhance customer experiences through effective communication and problem-solving. The organization offers a supportive work environment with benefits such as private health insurance, training and development opportunities, and performance bonuses, making it an attractive choice for job seekers.

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