Slovak Speaking Customer Care Specialist - Remote

Overview

Patrique Mercier Recruitment PT is excited to announce an opening for a Slovak Speaking Customer Care Specialist to work remotely from Greece. This role is perfect for individuals who are fluent in Slovak and are dedicated to delivering exceptional customer service. As a Customer Care Specialist, you will be the key point of contact for our Slovak-speaking customers, ensuring their inquiries are handled efficiently and effectively.

In Short

• Provide outstanding customer support through various channels, including phone, email, and chat in Slovak.
• Assist customers with product questions, account issues, and technical support requests.
• Resolve customer inquiries promptly while maintaining a high level of professionalism.
• Record and track all customer interactions accurately in the CRM system.
• Collaborate with team members to escalate and resolve complex issues as needed.
• Collect customer feedback to drive enhancements in service quality and customer satisfaction.
• Stay updated on company products and services to effectively meet customer needs.

Requirements

• Fluency in Slovak.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems.
• Problem-solving skills.

Benefits

• Work remotely from Greece.
• Opportunity to work in a dynamic team.
• Competitive salary.
• Professional development opportunities.