Portuguese Speaking Electronics Support Specialist - Remote

Overview

An exciting opportunity for a Portuguese Speaking Electronics Support Specialist to provide outstanding assistance to clients in the field of technical support while working remotely in Greece.

In Short

• Provide high-quality technical support to Portuguese-speaking customers for various electronic devices.
• Troubleshoot and resolve hardware and software issues swiftly and accurately.
• Active listening to understand customer inquiries and provide effective solutions.
• Maintain detailed documentation of customer interactions and resolutions in our ticketing system.
• Assist with customer product installation, configuration, and usage guidance.
• Collaborate with internal teams to offer customer feedback and identify areas for improvement.
• Develop helpful documentation and resources to empower customers in utilizing their products effectively.

Requirements

• Fluency in Portuguese.
• Experience in technical support or customer service.
• Strong problem-solving skills.
• Excellent communication skills.
• Ability to work independently in a remote environment.

Benefits

• Work remotely from Greece.
• Opportunity to work with innovative companies.
• Make a positive impact in the field of technical support.