Spanish Speaking Electronics Support Specialist - Remote

Overview

Patrique Mercier Recruitment is thrilled to offer a fantastic opportunity for a Spanish Speaking Electronics Support Specialist – Remote in Greece. Our mission is to connect skilled professionals with innovative companies, and this role is pivotal in providing exceptional technical support to our Spanish-speaking clients. You will assist customers with their electronic products, troubleshoot issues, and ensure a seamless user experience. If you are passionate about technology and committed to providing outstanding customer service, we'd love for you to join our team!

In Short

• Provide high-quality technical support to Spanish-speaking customers regarding various electronic devices.
• Troubleshoot and resolve hardware and software issues efficiently.
• Communicate effectively with customers to understand their concerns and provide tailored solutions.
• Document all customer interactions and resolutions accurately in our support ticketing system.
• Assist customers with product installations, configurations, and usage guidance.
• Collaborate with internal teams to convey customer feedback and recommend enhancements.
• Create and maintain documentation and resources to empower customers in using their products effectively.

Requirements

• Fluency in Spanish and English.
• Experience in technical support or customer service.
• Strong problem-solving skills.
• Knowledge of electronic devices and troubleshooting techniques.
• Excellent communication skills.
• Ability to work independently and as part of a team.

Benefits

• Work remotely from Greece.
• Opportunity to work with innovative companies.
• Professional development opportunities.
• Supportive team environment.