Dutch Speaking Electronics Support Specialist - Remote

Overview

Patrique Mercier Recruitment is excited to present an excellent opportunity for a Dutch Speaking Electronics Support Specialist – Remote in Greece. Our agency is dedicated to matching talented individuals with leading companies, and in this role, you will be crucial in providing high-quality technical support to our Dutch-speaking clients. You will handle inquiries, troubleshoot problems, and ensure that customers receive the best possible assistance with their electronic products. If you are a tech-savvy professional with a passion for customer service, we encourage you to apply and be a part of our dynamic team!

In Short

• Provide outstanding technical support to Dutch-speaking customers for various electronic devices.
• Diagnose and resolve hardware and software issues efficiently.
• Communicate effectively with customers to understand their needs and offer appropriate solutions.
• Accurately document all interactions and resolutions in the support ticketing system.
• Assist customers with product installation, configuration, and usage guidance.
• Collaborate with internal teams to relay customer feedback and suggest improvements.
• Create and maintain user-friendly documentation and help resources to enhance customer experience.

Requirements

• Fluency in Dutch and English.
• Experience in technical support or customer service.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Familiarity with electronic devices and troubleshooting.

Benefits

• Work remotely from Greece.
• Opportunity to work with a dynamic team.
• Professional development opportunities.
• Flexible working hours.