Dutch Speaking iGaming Advisor - Remote

Overview

Join Patrique Mercier Recruitment PT as a Dutch Speaking iGaming Advisor in Athens, with the flexibility of working remotely from anywhere in Greece! We are a premier recruitment agency dedicated to matching talented candidates with positions in their native languages across a variety of sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial services, insurance, energy, and telecommunications. In this role, you will deliver exceptional customer service to Dutch-speaking clients in the thriving iGaming industry. Your primary responsibilities will include addressing customer inquiries regarding online gaming platforms, troubleshooting technical issues, and providing guidance to enhance the gaming experience. If you are passionate about gaming and committed to providing top-notch customer support, we want to hear from you!

In Short

• Provide remote support and assistance to Dutch-speaking customers regarding iGaming platforms and services.
• Manage customer inquiries, account management, and technical troubleshooting from your home office.
• Educate clients on gaming products, available promotions, and responsible gaming practices.
• Document customer interactions accurately and follow up on unresolved issues.
• Identify and escalate complex queries to the appropriate teams for resolution.
• Collaborate with team members to improve customer satisfaction and service efficiency.
• Stay up to date with industry trends and gaming regulations to provide accurate information to clients.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in customer service or a related field.
• Knowledge of iGaming platforms is a plus.
• Ability to troubleshoot technical issues effectively.
• Passion for gaming and understanding of gaming regulations.

Benefits

• Flexible remote working options.
• Opportunity to work in a dynamic and growing industry.
• Supportive team environment.
• Training and development opportunities.