Dutch Speaking Digital Trust Specialist - Remote

Overview

Patrique Mercier Recruitment PT is pleased to offer a fantastic opportunity for a Dutch Speaking Digital Trust Specialist based in Athens, with the flexibility of remote work options available within Greece. We are committed to connecting skilled individuals with leading businesses across diverse sectors including social media, gaming, healthcare, retail, and more. In this role, you will be instrumental in supporting our Dutch-speaking clients by providing expert guidance on digital trust and security issues. Your expertise will help clients maintain safe and secure online experiences. If you have a passion for digital safety and customer service, we welcome your application!

In Short

• Act as the primary support contact for Dutch-speaking clients for all inquiries regarding digital trust and security.
• Provide expert advice on privacy regulations, data protection strategies, and online security best practices.
• Proactively address client concerns regarding digital fraud, identity theft, and security incidents, ensuring effective resolution.
• Gather and analyze client feedback to develop reports that guide service improvements.
• Collaborate with various internal teams to create educational resources that enhance client awareness of digital security.
• Document all client interactions accurately to maintain a comprehensive record and improve service quality.
• Stay informed on the latest developments in digital security to offer timely and relevant recommendations to clients.

Requirements

• Fluency in Dutch and English.
• Experience in customer service or a related field.
• Strong understanding of digital security and privacy regulations.
• Excellent communication and interpersonal skills.
• Ability to analyze and resolve client issues effectively.
• Proactive approach to client support and service improvement.

Benefits

• Flexible remote work options.
• Opportunity to work with leading businesses across various sectors.
• Professional development and training opportunities.
• Supportive team environment.