Norwegian Customer Service Representative - Remote

Overview

Embark on an exciting career journey with Patrique Mercier Recruitment JP as a Norwegian Customer Service Representative for a leading tech company, all while enjoying the beautiful scenery of Greece! This role not only offers the chance to work for a top-tier company but also comes with a fully paid relocation package, allowing you to experience the rich culture and lifestyle of Greece. As a key member of the customer service team, you will support Norwegian-speaking clients, helping them navigate their inquiries and ensuring an exceptional service experience. If you have a passion for technology and customer care, this is the opportunity for you!

In Short

• Provide outstanding customer support to Norwegian-speaking clients through phone, email, and chat.
• Effectively address customer inquiries and resolve issues to ensure a smooth service experience.
• Maintain an in-depth understanding of our products and services to provide accurate guidance.
• Document customer interactions in the company’s CRM system to ensure accurate records are maintained.
• Collaborate with team members to identify opportunities for improving service quality and efficiency.
• Participate in training sessions to keep abreast of the latest technologies and service best practices.
• Contribute positively to the team environment and foster customer satisfaction.

Requirements

• Fluency in Norwegian and English.
• Strong communication and interpersonal skills.
• Experience in customer service is a plus.
• Ability to work in a team-oriented environment.
• Familiarity with CRM systems is advantageous.
• Passion for technology and helping customers.

Benefits

• Fully paid relocation package to Greece.
• Opportunity to work for a leading tech company.
• Experience the rich culture and lifestyle of Greece.
• Training and development opportunities.
• Supportive team environment.