Dutch Technical Support Specialist - Remote

Overview

Join Patrique Mercier Recruitment JP as a Dutch Technical Support Specialist for a prominent Big Tech Company and take advantage of the incredible opportunity that includes paid relocation to the stunning landscapes of Greece! In this exciting role, you will provide top-tier technical assistance to Dutch-speaking customers, helping them navigate through various inquiries regarding innovative technology products and services. Experience personal and professional growth in a vibrant work environment while enjoying the Mediterranean lifestyle. If you are passionate about technology and delivering exceptional customer service, we want to hear from you!

In Short

• Deliver high-quality technical support to Dutch-speaking customers through multiple communication channels, including phone, email, and chat.
• Diagnose and resolve technical issues related to the company's range of products and services efficiently.
• Collaborate with engineering teams to escalate and solve complex technical concerns.
• Carefully document customer interactions and technical issues in the CRM system.
• Participate in continuous training to enhance your product knowledge and improve support skills.
• Provide valuable feedback and suggestions to improve support processes and enhance customer satisfaction.
• Assist in onboarding and training new team members as needed.

Requirements

• Fluency in Dutch and English.
• Strong problem-solving skills and technical aptitude.
• Excellent communication skills.
• Experience in customer service or technical support roles.
• Ability to work in a fast-paced environment.

Benefits

• Paid relocation to Greece.
• Opportunity for personal and professional growth.
• Vibrant work environment.
• Access to continuous training.
• Work-life balance in a Mediterranean lifestyle.