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Dutch Technical Support Specialist - Remote

Posted 42 weeks ago
Customer Service
Full Time
Worldwide

Overview

Join Patrique Mercier Recruitment JP as a Dutch Technical Support Specialist for a prominent Big Tech Company and take advantage of the incredible opportunity that includes paid relocation to the stunning landscapes of Greece! In this exciting role, you will provide top-tier technical assistance to Dutch-speaking customers, helping them navigate through various inquiries regarding innovative technology products and services. Experience personal and professional growth in a vibrant work environment while enjoying the Mediterranean lifestyle. If you are passionate about technology and delivering exceptional customer service, we want to hear from you!

In Short

  • Deliver high-quality technical support to Dutch-speaking customers through multiple communication channels, including phone, email, and chat.
  • Diagnose and resolve technical issues related to the company's range of products and services efficiently.
  • Collaborate with engineering teams to escalate and solve complex technical concerns.
  • Carefully document customer interactions and technical issues in the CRM system.
  • Participate in continuous training to enhance your product knowledge and improve support skills.
  • Provide valuable feedback and suggestions to improve support processes and enhance customer satisfaction.
  • Assist in onboarding and training new team members as needed.

Requirements

  • Fluency in Dutch and English.
  • Strong communication and interpersonal skills.
  • Experience in technical support or customer service.
  • Ability to work in a fast-paced environment.
  • Problem-solving skills and attention to detail.
  • Familiarity with CRM systems.
  • Willingness to learn and adapt to new technologies.

Benefits

  • Paid relocation to Greece.
  • Opportunity for personal and professional growth.
  • Vibrant work environment.
  • Access to continuous training and development.
  • Work-life balance in a Mediterranean lifestyle.
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Patrique Mercier Recruitment JP

Patrique Mercier Recruitment JP is a dynamic recruitment agency that specializes in connecting talented individuals with exceptional job opportunities. The company is committed to providing outstanding customer service and support, particularly for Czech-speaking clients. With a focus on remote work, Patrique Mercier Recruitment JP offers employees the flexibility to work from beautiful locations, such as Greece, while ensuring they have access to professional growth and development opportunities. The company values a customer-centric approach and fosters a collaborative environment where team members can share best practices and enhance service quality. Additionally, Patrique Mercier Recruitment JP is recognized as a Great Place to Work-Certified Company, offering competitive salaries, comprehensive benefits, and a supportive workplace culture.

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