Customer Service Representative - Remote

Overview

An incredible opportunity for Portuguese-speaking individuals to kickstart their careers in customer service, providing exceptional support to customers while enjoying a vibrant work environment in Greece.

In Short

• Deliver top-notch customer service to Portuguese-speaking clients via various channels including phone, email, and chat.
• Effectively address and resolve customer inquiries and concerns to promote high satisfaction.
• Stay updated on company products and services to provide accurate information to customers.
• Maintain detailed records of customer interactions in the company’s CRM system.
• Work collaboratively with team members to enhance the overall customer experience.
• Participate in training and development programs to improve your customer service skills.
• Contribute insights and ideas for process improvement and customer engagement.

Requirements

• Fluency in Portuguese.
• Strong communication skills.
• Ability to work in a team environment.
• Willingness to learn and adapt.
• Experience in customer service is a plus but not required.

Benefits

• Fully paid relocation package to Greece.
• Opportunity to enhance professional skills.
• Rich cultural experience in Greece.
• Supportive team environment.