Customer Service Representative - Remote

Overview

Unlock your potential with Patrique Mercier Recruitment JP as we seek passionate Swedish-speaking customer service representatives to join a prestigious Big Tech company in Greece! This position offers the exciting opportunity of paid relocation, allowing you to immerse yourself in the Greek culture while leveraging your skills in a dynamic tech environment. In this role, you will serve as the frontline support for customers, addressing inquiries and resolving issues related to a range of cutting-edge technologies. If you are eager to enhance your career with a reputable tech giant while enjoying the Mediterranean lifestyle, we invite you to apply!

In Short

• Provide exceptional customer support to Swedish-speaking clients through various channels, including phone, email, and live chat.
• Efficiently resolve customer inquiries and technical issues, ensuring high satisfaction levels.
• Stay informed about the latest products, services, and updates to offer accurate assistance to customers.
• Document all customer interactions in the company’s CRM system for record-keeping and follow-up.
• Collaborate with team members to identify trends in customer feedback and suggest improvements.
• Participate in training and development programs to continuously enhance your product knowledge and customer service skills.
• Proactively contribute innovative ideas for improving processes and customer engagement.

Requirements

• Fluency in Swedish and English.
• Strong communication and interpersonal skills.
• Experience in customer service or support roles.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems is a plus.

Benefits

• Paid relocation to Greece.
• Opportunity to work with a prestigious tech company.
• Dynamic work environment.
• Training and development programs.
• Immersion in Greek culture and lifestyle.