Customer Service Representative - Remote

Overview

Join the dynamic team at Patrique Mercier Recruitment JP and make your career dreams a reality by relocating to beautiful Greece! We are seeking passionate Portuguese-speaking customer service representatives who are ready to embrace a new adventure. This exciting opportunity includes fully paid relocation, allowing you to enjoy the stunning scenery and rich culture of Greece while advancing your career. In this role, you will be the voice of our brand, assisting customers with their inquiries and ensuring they receive outstanding service. If you love helping people and are eager to work in a vibrant environment, this is the perfect opportunity for you!

In Short

• Deliver exceptional customer service to Portuguese speaking clients through various channels including phone, email, and chat.
• Efficiently resolve inquiries and issues, ensuring a positive customer experience.
• Maintain a thorough understanding of our products and services to provide accurate information to customers.
• Document all customer interactions and feedback.
• Collaborate with team members to identify and implement improvements in service delivery.
• Participate in ongoing training and team meetings to enhance skills and performance.
• Contribute to a positive team environment while striving to achieve customer satisfaction.

Requirements

• Fluency in Portuguese.
• Strong communication skills.
• Ability to work in a team environment.
• Problem-solving skills.
• Willingness to relocate to Greece.

Benefits

• Fully paid relocation to Greece.
• Opportunity to work in a vibrant environment.
• Career advancement opportunities.
• Training and development programs.