Spanish Speaking Customer Support for Social Media - Remote

Overview

Join Our Social Media Support Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Spanish Speaking Customer Support representative for our Social Media division. If you are fluent in Spanish and have a passion for engaging with customers in a digital landscape, this role is perfect for you!

In Short

• Provide exceptional customer support to Spanish-speaking clients via social media channels.
• Respond promptly to customer inquiries, comments, and messages, ensuring a positive experience.
• Document customer interactions accurately and efficiently in our CRM system.
• Collaborate with team members to meet service goals and improve overall customer satisfaction.
• Participate in ongoing training to stay updated on social media trends and best practices.

Requirements

• Fluency in Spanish.
• Strong communication skills.
• Experience in customer service.
• Familiarity with social media platforms.
• Ability to work in a team environment.

Benefits

• Opportunity to work in a vibrant team.
• Training on social media trends and best practices.
• Engaging work environment.