Portuguese Speaking Customer Service Representative - Tobacco Department - Remote

Overview

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Portuguese-speaking individuals to join the Tobacco Department as Customer Service Representatives, with the flexibility to work anywhere in Greece! If you have a passion for providing excellent customer service and enjoy assisting clients, this role is designed for you. You will support Portuguese-speaking customers with their inquiries related to tobacco products, ensuring a high level of satisfaction and professionalism in every interaction. Join a dynamic team that values your contributions and commitment!

In Short

• Deliver exceptional customer service to Portuguese-speaking clients through various communication channels, including phone, email, and live chat.
• Assist customers with their inquiries, product information, and any issues related to tobacco products.
• Maintain a friendly and professional demeanor during all customer interactions.
• Accurately document customer interactions to contribute to improving service quality.
• Collaborate with team members to ensure a seamless customer experience.
• Stay informed about tobacco product offerings and customer service best practices through training sessions.

Requirements

• Fluency in Portuguese.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work independently and as part of a team.
• Willingness to learn about tobacco products.

Benefits

• Flexible working hours.
• Opportunity to work from anywhere in Greece.
• Supportive team environment.
• Training and development opportunities.