Nordic-Speaking Customer Service Representative for Tobacco Department - Remote

Overview

An exciting opportunity for Nordic-speaking individuals to join the Tobacco Department as Customer Service Representatives, providing excellent customer support from home in Greece.

In Short

• Provide exceptional customer service to Nordic-speaking clients via phone, email, and live chat.
• Handle inquiries, complaints, and provide necessary information related to tobacco products.
• Maintain a friendly and professional demeanor in all customer interactions.
• Document customer interactions accurately to contribute to service improvements.
• Collaborate with team members to resolve customer issues effectively.
• Engage in continuous training to stay informed about tobacco products and customer service best practices.

Requirements

• Fluency in Nordic languages.
• Experience in customer service, preferably in the tobacco industry.
• Strong communication skills.
• Ability to handle customer inquiries and complaints effectively.
• Proficient in using customer service software and tools.
• Willingness to engage in continuous training.

Benefits

• Work from home flexibility.
• Opportunity to work in a dynamic team environment.
• Continuous training and development opportunities.
• Gain experience in the tobacco industry.