Nordic-Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for Nordic-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives, assisting customers with their inquiries related to hotel reservations.

In Short

• Provide outstanding customer service to Nordic-speaking clients via phone, email, and live chat.
• Address customer inquiries, assist with bookings, and resolve any issues that arise.
• Maintain a friendly and professional demeanor in all interactions with customers.
• Document customer interactions accurately to help improve service delivery.
• Collaborate with team members and hotel partners to ensure an exceptional customer experience.
• Engage in ongoing training to stay informed about hospitality trends and best practices.

Requirements

• Fluency in Nordic languages.
• Strong communication skills.
• Experience in customer service or hospitality preferred.
• Ability to handle inquiries and resolve issues efficiently.
• Team player with a positive attitude.

Benefits

• Opportunity to work in a vibrant team.
• Gain experience in the hospitality industry.
• Training and development opportunities.