French Speaking Streaming Platform Support Representative - Remote

Overview

Are you a French speaker with a knack for customer service? Patrique Mercier Recruitment ES is excited to offer an opportunity for French Speaking Streaming Platform Support Representatives to join our vibrant team! If you are passionate about technology and love helping customers, this is the perfect role for you!

In Short

• Deliver outstanding support to French-speaking customers via phone, email, and chat.
• Handle inquiries about account management, subscription information, and streaming issues.
• Ensure that all customer interactions are accurately documented in our CRM system.
• Collaborate with team members to maintain high customer satisfaction standards.
• Participate in ongoing training sessions to stay informed about platform updates.

Requirements

• Fluency in French.
• Strong communication skills.
• Experience in customer service.
• Ability to troubleshoot technical issues.
• Familiarity with CRM systems.

Benefits

• Join a vibrant team.
• Opportunity to work in the tech industry.
• Ongoing training and development.
• Flexible working environment.
• Competitive salary and benefits.