Remote IT Specialist Volunteer

Overview

This role involves supporting and maintaining IT systems for a nonprofit organization, providing an opportunity to gain experience in a volunteer capacity.

In Short

• Support and maintain computer systems and cloud-based solutions.
• Troubleshoot helpdesk issues and provide resolutions.
• Support Google Workspace, macOS, and Windows systems.
• Implement security and compliance strategies.
• Manage user accounts and permissions.
• Collaborate across departments and external resources.
• Monitor systems and perform daily security tasks.
• Participate in monthly meetings and weekly calls.
• Unpaid volunteer position with a commitment of 5-10 hours per week.
• Term limit of 4-6 months, with the possibility of extension.

Requirements

• Bachelor’s or Master’s degree in Computer Science or related field.
• 1-2 years of experience in IT support or administration.
• Experience managing IT systems and applications.
• Knowledge of Windows, Azure, and Microsoft Office.
• Strong communication and interpersonal skills.
• Good organizational abilities and attention to detail.
• Understanding of Cybersecurity principles.

Benefits

• Gain new technical and professional skills.
• Expand your professional network.
• Participate in meaningful projects.