Lead Agent Integration Engineer - Remote

Overview

As a Lead Agent Integration Engineer (f/m/d), you will integrate Parloa’s product suite into our customers technical infrastructure, drive engineering excellence, and lead critical engineering initiatives. You will play a key role in mentoring and coaching engineers, while acting as an interface between our engineering, product, and customer success teams to shape the future of our platform through innovation and best practices, contributing to the success of the Parloa platform and customer projects.

In Short

• Work closely with customers to build an efficient integration architecture, including solution architecture or data flow diagrams
• Run workshops with partners and customers around Parloa’s integration services
• Lead technology improvements, initiatives and optimize engineering excellence
• Develop new features and functionality for a scalable and robust AIE ecosystem
• Drive tech debt reduction and enforce engineering best practices in testing, monitoring, and observability
• Act as a mentor and coach, supporting the growth of less experienced engineers
• Conduct pair programming and code reviews to maintain technical excellence
• Establish and maintain clear architectural documentation and guidelines
• Facilitate the productization of existing workarounds to enhance the AIE ecosystem

Requirements

• 5+ years of experience in customer-facing full-stack engineering, ideally in a B2B context
• Strong experience with Azure services, cloud deployment, and infrastructure management
• Strong API design expertise (TypeScript focused), including API versioning and security best practices
• Proven track record of leading engineering initiatives and mentoring teams

Benefits

• Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
• Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
• Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches.
• Competitive compensation and equity package.
• Flexible working hours, 28 vacation days and workation opportunities.
• Access to a training and development budget for continuous professional growth.
• Regular team events, game nights, and other social activities.
• Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks.