Revenue Cycle Supervisor - Remote

Overview

The Revenue Cycle Supervisor supports the revenue cycle department by monitoring day-to-day operations and ensuring timely, accurate, and compliant billing and follow-up processes.

In Short

• Monitor daily revenue cycle activities, ensuring claims are processed and followed up on in a timely manner.
• Identify trends and assist in resolving issues that impact payments, denials, or workflow efficiency.
• Support and guide staff in resolving account discrepancies and complex billing situations.
• Work collaboratively with payors and internal teams to troubleshoot and resolve claim issues.
• Track and report key performance metrics and assist in preparing team productivity reports.
• Participate in the implementation of process improvements and the adoption of new tools or systems.
• Train team members on department protocols, payer requirements, and system changes.
• Conduct quality reviews to ensure billing and collections accuracy.
• Stay informed about payer policy changes and communicate relevant updates to staff.
• Provide regular coaching and feedback to team members to support growth and development.
• Maintain compliance with regulatory requirements and company policies.

Requirements

• Strong knowledge of medical billing and collections processes.
• Ability to analyze data and identify workflow or reimbursement trends.
• Strong communication, organizational, and interpersonal skills.
• Experience collaborating with internal teams and external stakeholders.
• Familiarity with CMS, Medicare, Medicaid, and commercial payer guidelines is preferred.
• Experience with Lean, Six Sigma, or other process improvement methods is a plus.
• Associate degree or equivalent experience required; Bachelor’s degree preferred.
• Minimum of 3 years of experience in healthcare revenue cycle operations.
• Prior experience in a lead or supervisory role.

Benefits

• PTO Accruals Start at 3 Weeks
• Comprehensive Medical and Dental Insurance
• Company Paid Optical Allowance
• Company Paid Routine Eye Care
• Short-Term and Long-Term Disability Insurances
• Educational Allowance
• Generous Paid Holiday Program
• 401K With Company Match