Mainframe Computer Operations - Remote

Overview

The role of a Computer Operator at Kyndryl involves managing and modernizing mission-critical technology systems, with a focus on operating complex computer systems and ensuring high service levels for customers.

In Short

• Work with cutting-edge technology in a multi-vendor environment.
• Perform batch operations as per service agreements.
• Analyze first-level issues across systems.
• Develop support system management processes.
• Collaborate with cross-functional teams.
• Ensure customer success in all operations.
• Execute recovery procedures for production systems.
• Monitor production operating systems and devices.
• Perform root cause analysis and resolution.
• Identify and escalate issues as necessary.

Requirements

• Minimum 4 years of experience in Mainframe Operations.
• Knowledge of CA7 and Control M Tool.
• Strong analytical and problem-solving skills.
• Ability to work independently without direct supervision.
• Effective communication skills at all organizational levels.
• Experience in monitoring scheduled batch jobs.
• Ability to resolve batch scheduling conflicts.
• Experience with production operating system resource management.
• Experience in executing production subsystem tasks.
• Customer-focused mindset.

Benefits

• Access to employee learning programs and certifications.
• Opportunities for personal and professional development.
• Support for well-being and family moments.
• Engagement in company-wide volunteering and giving initiatives.
• Inclusive workplace culture that values diversity.
• Collaboration with talented professionals on exciting projects.
• Investment in employee success and career paths.
• Access to state-of-the-art resources and Fortune 100 clients.
• Opportunity to innovate and build new capabilities.
• Flexible work environment with remote opportunities.