Bilingual Disability Benefits Payment Specialist - Remote

Overview

The Bilingual Disability Benefits Payment Specialist is responsible for reviewing and processing disability claims, ensuring accurate calculations, and addressing inquiries from members and school boards.

In Short

• Calculates and processes disability payments.
• Investigates and obtains necessary information for calculations.
• Sets up and reviews new claims and life waivers.
• Ensures claim systems are updated with accurate financial information.
• Provides information to school boards and union administrators.
• Handles telephone inquiries from members regarding long-term disability benefits.
• Maintains a comprehensive log and diary system.
• Reviews group policies and departmental manuals.
• Prepares and processes responses to members and unions.
• Initiates the new claim application process.

Requirements

• Post-secondary diploma or degree or equivalent business experience.
• 3-5 years’ experience in disability claims insurance.
• Experience in disability calculations and payments.
• Strong ability for mathematical calculations.
• Intermediate knowledge of Microsoft Office Suite.
• Exceptional communication skills.
• Superior time management and organizational skills.
• Fluent communication in English and French.

Benefits

• Rewarding salary and bonuses.
• 100% premium coverage for group benefits.
• Defined benefit pension plan.
• 100% coverage of approved continuing education fees.
• Access to learning resources for professional development.
• Flexible work-from-home and hybrid options.
• Opportunities for advancement.