Senior CSS Applications Database Administrator - Remote

Overview

As a Senior CSS Applications Database Administrator, you will deliver post-sales support and solutions to Oracle customers, acting as their advocate and resolving complex inquiries and technical issues.

In Short

• Deliver post-sales support and solutions to customers.
• Resolve non-technical and technical customer inquiries.
• Act as a primary contact for customer support.
• Provide expert technical advice and troubleshooting.
• Work autonomously with minimal guidance.
• Mentor and lead team members.
• Achieve high levels of customer satisfaction.
• Utilize advanced technical and business skills.
• Engage in complex problem-solving.
• Ensure compliance with Oracle's employment screening process.

Requirements

• Bachelor's degree in Computer Science or related field.
• 8 years of related experience.
• Expertise in Oracle's core products and applications.
• Exceptional communication skills.
• Ability to work independently with customers.
• Strong problem-solving capabilities.
• Experience in mentoring others.
• Ability to handle complex and non-routine work.
• Demonstrated customer advocacy skills.
• Commitment to achieving customer satisfaction.

Benefits

• Opportunity to work with a leading technology company.
• Engagement in complex technical challenges.
• Professional development and mentoring opportunities.
• Access to Oracle's extensive resources and support.
• Dynamic work environment with a focus on customer satisfaction.