Event Support Specialist (Contract) - Remote

Overview

The Event Support Specialist plays a key role in executing event registration support for large-scale corporate events, requiring exceptional communication skills and attention to detail.

In Short

• Manage attendee support emails and inquiries.
• Process ticket cancellations, transfers, and registration requests.
• Update hotel reservations for attendees.
• Provide clear communication with attendees, clients, and vendors.
• Assist in tracking accessibility requests and meal preferences.
• Support event managers in training new team members.
• Travel onsite for attendee support during specific event dates.
• Maintain confidentiality of proprietary information.
• Work independently and manage multiple tasks efficiently.
• Utilize event technology platforms effectively.

Requirements

• Previous experience in events, group meetings, and/or hospitality.
• Excellent written communication skills.
• Strong customer service and problem-solving abilities.
• Ability to quickly learn and navigate event technology platforms.
• Attention to detail and organization.
• Professional presence and demeanor.
• Ability to manage multiple tasks efficiently.
• Ability to work independently and resourcefully.
• Ability to maintain high levels of confidentiality.

Benefits

• Temporary position with potential for contract extension or conversion.
• A collaborative, inclusive, and enthusiastic team.
• Flexibility in work schedules.