Operations Specialist - Record Request Triager - Remote

Overview

The Operations Specialist - Record Request Triager plays a vital role in ensuring the proper review and validation of medical record requests in a fast-paced healthcare documentation organization, while maintaining compliance with HIPAA and state regulations.

In Short

• Full-time position with remote work capabilities.
• Responsible for reviewing and validating medical record requests.
• Ensure compliance with HIPAA and state regulations.
• Communicate with clients regarding request completeness.
• Edit and prepare documents for submission.
• Identify and recommend improvements in workflow processes.
• Collaborate with internal teams for operational accuracy.
• Requires strong attention to detail and communication skills.
• Long-term commitment to growth in a high-performance team.
• Opportunities for overtime available.

Requirements

• Experience in medical records retrieval or related workflows.
• Understanding of HIPAA and state-specific requirements.
• Excellent communication skills in English.
• Proficiency in Adobe Acrobat and PDF manipulation.
• Strong attention to detail and accuracy.
• Dependable with a strong ownership mindset.
• Ability to work through repetitive tasks consistently.
• Desire for long-term growth within the team.

Benefits

• Long-term stability with professional growth opportunities.
• Collaborative and fast-moving work environment.
• Direct contribution to critical healthcare operations.
• Opportunities for increased workload and responsibility.