Medical Records Request Specialist - Remote

Overview

The Medical Records Request Specialist is responsible for actively requesting medical records from healthcare providers and ensuring those requests are followed through to completion.

In Short

• Responsible for submitting medical record requests.
• Research and follow provider-specific submission requirements.
• Perform regular follow-ups with provider offices.
• Track aging requests and prioritize based on turnaround targets.
• Handle rejections and resubmissions.
• Maintain accurate status updates for each request.
• Document follow-up activity and provider responses.
• Adhere strictly to retrieval workflows and timelines.
• Identify recurring provider issues for review.
• Experience with tools like ChartSwap and Datavant is a plus.

Requirements

• Experience requesting medical records from providers.
• Familiarity with ROI/HIM workflows.
• Strong organization and attention to detail.
• Comfort with outbound follow-up and persistence-based tasks.
• Experience with tools like ChartSwap, Datavant, MRO, CIOX, or Sharecare is a plus.

Benefits

• Full-time employment.
• Remote work flexibility.
• Opportunity to work in a vital healthcare role.
• Collaboration with healthcare providers.
• Potential for professional growth.