Cloud Administrator - Remote

Overview

The Cloud Administrator supports and improves OpenSesame’s internal IT systems, resolving escalated issues, managing core tools, and driving automation and security initiatives. This role is ideal for someone proactive and hands-on, ready to take ownership in a fast-paced environment.

In Short

• Remote-first role with a focus on IT systems management.
• Support and improve internal IT systems.
• Manage escalated IT support tickets.
• Drive automation and security initiatives.
• Collaborate with cross-functional teams.
• Familiarity with tools like Jamf, Google Workspace, and Okta.
• Participate in internal security compliance audits.
• Identify and implement automation solutions.
• Work autonomously with minimal oversight.
• Engage in continuous learning and improvement.

Requirements

• Proactive and hands-on approach.
• Experience in IT support and systems administration.
• Knowledge of cloud environments and SaaS platforms.
• Ability to manage IT support tickets effectively.
• Familiarity with enterprise data and internet security practices.
• Experience with ticket management systems.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced environment.
• Track record of delivering results.
• Willingness to learn new technologies.

Benefits

• Remote-first work environment.
• Opportunities for professional growth and development.
• Focus on pay transparency and equity.
• Collaborative and inclusive company culture.
• Engagement in impactful projects.
• Flexible work hours with significant overlap with U.S. time zones.
• Access to a wide range of training courses.
• Supportive team environment.
• Performance-driven culture.
• Regular reviews of compensation and benefits.