Jira Cloud Administrator - Remote

Overview

As a Jira Cloud Administrator, you will configure projects, manage permissions, integrate tools, and ensure the platform runs smoothly.

In Short

• Join a close-knit LATAM remote team.
• Champion autonomy and open communication.
• Support for well-being from the People Care team.
• Manage user access, roles, and permissions.
• Create and maintain projects, workflows, and custom fields.
• Respond to JIRA configuration requests.
• Troubleshoot user issues and escalate complex problems.
• Implement best practices for governance and security.
• Provide training and quick-tip sessions for users.
• Collaborate to streamline processes and automate tasks.

Requirements

• Bachelor's Degree in Computer Science, Engineering, or related field.
• 5+ years of experience as a Jira Cloud Administrator.
• Experience with automation and scripting add-ons.
• Ability to troubleshoot common and advanced Jira issues.
• Clear communication skills for technical and non-technical users.
• Experience with Jira add-ons like Tempo and ScriptRunner.
• Advanced English level required for working with US clients.

Benefits

• Competitive USD salary.
• 100% remote work.
• Paid time off according to country regulations.
• National holidays celebrated.
• Sick leave for health recovery.
• Refundable annual credit for work-life balance perks.
• Team-building activities.
• Birthday day off.