Customer Success Professional - Remote

Overview

Join Oowlish, a rapidly expanding software development company in Latin America, as a Customer Success Professional. Collaborate with premier clients from the US and Europe, contributing to innovative digital solutions in a nurturing work environment.

In Short

• Work remotely with a focus on work-life balance.
• Collaborate with clients from the United States and Europe.
• Contribute to pioneering digital solutions.
• Fluency in Portuguese and strong English communication skills required.
• 2+ years in Customer Success, Support, or SaaS roles.
• Familiarity with Zendesk or similar support platforms.
• Experience using CRM tools, Zoho CRM is a plus.
• Ability to host and facilitate webinars or online training.
• Passion for customer education and lifecycle engagement.
• Strong documentation and knowledge-sharing mindset.

Requirements

• Collaborative team player with a desire to help build something from the ground up.
• Process-oriented with a drive to identify improvements and automation.

Benefits

• Opportunities for professional development and growth.
• Recognized as a Great Place to Work.
• Significant international impact.