Partner Engagement Manager, Global Support Team - Remote

Overview

The Partner Engagement Manager will implement Onebrief at new customers, providing both face-to-face and remote support while navigating military bureaucracies.

In Short

• Implement Onebrief at new military customers.
• Provide training and support to users.
• Coordinate between customers and engineering teams.
• Develop understanding of customer social dynamics.
• Assist with planning exercises for product assessment.
• Drive high-value, repeatable usage of the product.
• Gather user feedback for product improvements.
• Manage change and turn skeptics into advocates.
• Must hold a current Top Secret clearance.
• Up to 50% travel required.

Requirements

• Experience in operational planning within military contexts.
• Ability to manage change and drive adoption of new software.
• Experience with customer support and software implementation.
• Familiarity with military planning exercises.
• Proven ability to navigate large government organizations.
• Strong interpersonal and communication skills.
• Technical aptitude to understand software solutions.
• Proactive and adaptable in fast-paced environments.
• Detail-oriented with a reputation as a workhorse.
• Current Top Secret clearance with eligibility for SCI.

Benefits

• Work in an all-remote company environment.
• Be part of a team that values ownership and excellence.
• Opportunity to make an impact in military operations.
• Engage with a diverse team of veterans and technologists.
• Competitive salary and growth opportunities.