Customer Support Contractor - Remote

Overview

Omni is looking to contract with qualified independent contractors who will provide phone and customer support services, primarily through inbound calls and possibly chat/email.

In Short

• Contract position providing customer support services
• Interact with customers via phone and possibly chat/email
• Flexible scheduling during weekdays and daytime
• Earnings range from $14 to $20 per hour depending on the client
• Additional incentives may be available based on performance
• Requires exceptional communication skills
• Must have a personal computer and specific technology requirements
• Quiet work environment is essential
• Independent contractor relationship with no employee benefits
• Must adhere to client-specific equipment requirements

Requirements

• Exceptional written and verbal communication skills
• Proven track record in customer service
• Attention to detail and strong problem-solving skills
• Friendly and professional demeanor
• Self-motivated and proactive mindset
• Proficient in using technology and software
• Personal computer with a minimum of 8GB RAM
• Wired USB headset and high-speed wired internet required
• Operating system of Windows 11 or AppleOS accepted
• Quiet work area with no background noise

Benefits

• Flexible scheduling options
• Opportunity to work with various clients including Fortune 500 companies
• Potential for additional earnings through incentives
• Work from home opportunity
• Independence as an independent contractor