Remote Otter LogoRemoteOtter

Cloud Engineer – Tier 1 - Remote

Posted 2 weeks ago
Software Development
Full Time
USA

Overview

We are seeking an entry-level but technically curious Cloud Engineer – Tier 1 to join our growing cloud operations team supporting a centralized IT Service Management deployment for a healthcare system of 70 hospitals.

In Short

  • Monitor and support Azure cloud environments including virtual machines, storage accounts, backups, and networking.
  • Assist with basic configuration, provisioning, and troubleshooting of IaaS/PaaS resources.
  • Perform user and role management via Azure Active Directory.
  • Respond to alerts, tickets, and incidents related to cloud infrastructure.
  • Support patching, updates, and compliance checks in cloud-hosted environments.
  • Execute scripts and templates under supervision to automate routine tasks.
  • Document configurations and contribute to knowledge base updates.
  • Work alongside Windows, Network, and Security Engineers.
  • Participate in change reviews, planning meetings, and training sessions.
  • Contribute to a culture of continuous learning and process improvement.

Requirements

  • 1–2 years of experience in IT infrastructure, technical support, or cloud-related operations.
  • Foundational knowledge of Microsoft Azure services.
  • Understanding of basic networking, virtualization, and Windows Server administration.
  • Familiarity with Azure Portal, Azure AD, and Microsoft 365 environment.
  • Strong communication skills and willingness to learn.
  • Must be U.S.-based and authorized to work without sponsorship.

Benefits

  • Remote role with collaboration across distributed teams.
  • Standard business hours with opportunity for future advancement.
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OKIN Process

OKIN Process is a dynamic and engaging company dedicated to enhancing operational efficiency for its clients through comprehensive front and back-office outsourcing solutions. The company specializes in assisting established enterprises in managing and improving their business processes, as well as supporting scaling businesses to accelerate growth. Known for being a trusted partner, OKIN Process focuses on continuous improvement of business operations, ensuring that work is made better for its clients.

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