Remote Otter LogoRemoteOtter

Customer Service Specialist (Minijob) - Remote

Posted 222 weeks ago
Customer Service
Part Time
Germany

Overview

Join a young and growing startup from Munich that brings fresh air to the world of erotic products. With a stylish range of selected erotic items, sensual lingerie, and exciting kink accessories, we empower women to confidently and enjoyably express their desires and sexuality, while helping couples rekindle the fire in their relationship.

In Short

  • Be the first point of contact for customers via email, social media, and various marketplaces.
  • Answer questions about orders, products, or returns in a friendly, empathetic, and solution-oriented manner.
  • Contribute ideas to improve our service and help optimize customer service processes.
  • Occasionally assist with creating and maintaining pages in our online shop.

Requirements

  • Reliable, organized, self-motivated, and able to bring your own ideas.
  • Enjoy friendly exchanges with people; empathy is your superpower.
  • Identify with our themes (sexuality, self-love, diversity) and be motivated to shape our mission.
  • Experience in e-commerce, customer service, and with Shopify or PlentyOne is a plus, but not a must.

Benefits

  • Focus on impact – work that makes a difference.
  • An open, warm team with honest communication and startup spirit.
  • High learning curve in a fast-paced startup environment; you can actively shape the future of OH MY! FANTASY.
  • Independent and flexible working style (home office).
  • Employee discount on the entire range.
  • Fair pay on a mini-job basis.
  • Direct coaching from the shareholders and managing directors.

Translated from German

OH MY! FANTASY logo

OH MY! FANTASY

OH MY! FANTASY is a young startup based in Munich with a mission to empower women to fully enjoy their own pleasure and sexuality. The company offers Date Boxes that allow couples to experience playful Date Nights, focusing on female desire. They collaborate with couple coaches to create Date Guides that provide detailed instructions for both partners, along with suitable erotic accessories included in the boxes. The startup emphasizes creativity and innovation in its e-commerce platform, aiming to make a positive impact in the realm of intimacy and relationships.

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