Vendor Operations Manager (Contract) - Remote

Overview

OGC is a boutique research and consulting agency specializing in data-driven strategy, market research, and Customer Experience (CX). We work with some of the world’s leading brands across various industries, including Telecommunications, Financial Services, Specialty Retail, Hospitality, and Software. We help our clients better understand their customers, develop actionable insights, and improve business processes.

In Short

• Manage end-to-end onboarding of analytics and data vendor resources.
• Coordinate with procurement, legal, and IT for compliance.
• Advance automation of workflow solutions for vendor engagement.
• Enhance documentation of operations protocols and workflows.
• Develop training materials for internal teams and external partners.
• Support redesign and rollout of the SharePoint repository.
• Identify and resolve compliance gaps in vendor management.
• Recommend improvements to streamline tracking processes.
• 3+ years in vendor management or procurement operations.
• Strong analytical and communication skills.

Requirements

• 3+ years in vendor management, procurement operations, or compliance.
• Analytical, logical thinker with a focus on process optimization.
• Understanding of workflow systems and automation concepts.
• Strong written communication skills for training documentation.
• High attention to detail and excellent organization.
• Familiarity with enterprise security and access provisioning.

Benefits

• Opportunity to work with a Fortune 500 company.
• Remote work flexibility.
• Engagement with leading brands across various industries.