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Remote Medication Access Specialist - Home Infusion

Posted 1 week ago
Customer Service
Full Time
USA

Overview

This position assists healthcare providers by ensuring patients' compliance with medications and navigating the medication authorization process, while maintaining accurate medication history information.

In Short

  • Assist providers with patient medication compliance.
  • Communicate with patients and healthcare staff.
  • Document encounters in the electronic health record (EHR).
  • Process medication authorizations and refills.
  • Identify discrepancies in medication histories.
  • Provide high-quality customer service to patients.
  • Coordinate with providers for patient financial support eligibility.
  • Maintain knowledge of compliance and regulatory standards.
  • Adapt communication style to diverse patient populations.
  • Perform other related duties as required.

Requirements

  • High School Diploma or equivalent.
  • 2 years of experience in pharmacy or healthcare.
  • Medication Therapy Management Certification or equivalent.
  • Proficient in using computers and software applications.
  • Effective verbal and written communication skills.
  • Knowledge of pharmaceutical mathematics.
  • Ability to operate standard pharmacy and office equipment.
  • Experience with insurance processes for medication authorizations is preferred.
  • Ability to work with diverse patient populations.
  • Commitment to compliance with regulations and standards.

Benefits

  • Opportunity to make a difference in patient care.
  • Supportive work environment focused on employee well-being.
  • Access to ongoing training and development.
  • Comprehensive health benefits.
  • Collaborative team atmosphere.
  • Recognition as a top workplace in healthcare.
  • Commitment to diversity and inclusion in the workplace.
  • Opportunities for career advancement.
  • Flexible work arrangements.
  • Employee engagement and feedback-driven culture.

O.C.F

Ochsner Clinic Foundation

Ochsner Clinic Foundation, established in 1942, is the leading not-for-profit healthcare provider in the Gulf South, dedicated to serving, healing, leading, educating, and innovating in patient care. With a workforce of over 36,000 employees and more than 4,600 physicians across 90 medical specialties, Ochsner operates 47 hospitals and over 370 health and urgent care centers throughout Louisiana, Mississippi, Alabama, and the Gulf South. Recognized for its commitment to quality and excellence, Ochsner has been named the No. 1 hospital in Louisiana for 12 consecutive years by U.S. News & World Report. The organization emphasizes a collaborative, physician-led environment that supports professional development and prioritizes diversity, equity, and inclusion. Ochsner Health is committed to empowering individuals to achieve better health outcomes and is recognized as a top workplace for its culture and values.

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