Collections Manager - Remote

Overview

Join our team as a Collections Manager in Vinings, GA! This hybrid opportunity combines office collaboration with the flexibility of remote work, offering the best of both worlds.

In Short

• Lead, coach, and develop a dynamic team of associates.
• Strategically coordinate collection activities.
• Prepare work schedules and monitor team productivity.
• Review and approve escalated collection actions.
• Resolve escalated customer issues.
• Analyze business reports for improvement opportunities.
• Ensure compliance with company policies and the Fair Debt Collection Practices Act.
• High school diploma/GED required.
• At least 1 year of supervisory experience.
• 3-5 years of collections experience.

Requirements

• Strong written and verbal communication skills.
• Proficiency in MS Excel, Word, and PowerPoint.
• Knowledge of skip tracing and collection laws.
• Ability to multi-task in a fast-paced environment.
• Common-sense problem solver.

Benefits

• Competitive salary of $80,000 annually.
• Hybrid work setup.
• Supportive team environment.