Slovenian Customer Support Representative - Remote

Overview

As a Customer Support Representative, you will engage with customers in Slovenian and English, providing outstanding service and building strong relationships.

In Short

• Provide customer support via phone, email, social media, and video calls.
• Assist with troubleshooting and product-related inquiries.
• Document interactions using CRM systems.
• Promote products through upselling and cross-selling.
• Resolve customer concerns promptly and professionally.
• Utilize data-driven insights to improve customer outcomes.
• Collaborate with internal teams to enhance service quality.
• Work in a fast-paced and customer-focused environment.
• Engage with a growing customer base.
• Join a dynamic team committed to excellent customer experiences.

Requirements

• Native-level Slovenian proficiency.
• Advanced English skills (B2 level or higher).
• Strong communication and interpersonal skills.
• Problem-solving abilities.
• Experience in managing customer expectations.
• Ability to de-escalate conflicts.
• Team-oriented mindset with a proactive approach.

Benefits

• Opportunity to make a real impact.
• Engaging and dynamic work environment.
• Professional development opportunities.
• Flexible work arrangements.
• Supportive team culture.